Personal data protection
Casa Frida recognizes the importance of the privacy of its visitors and is committed to protecting the information provided through its digital platforms.
Information we can collect
We can collect:
- Full name
- Telphone number
- Information related to reservations
- Service preferences
- Information provided voluntarily through forms
Use of information
The information may be used for:
- Manage reservations
- Follow up on requests
- Send confirmations or reminders
- Share information related to events or experiences
- Improve our services
- Generate internal statistics
Information protection
Casa Frida implements reasonable security measures to protect personal information against unauthorized access, alteration, or improper disclosure.
Information sharing
Casa Frida does not sell, rent or market the personal information of its users to third parties.
The information provided may only be shared with technology providers, reservation platforms, payment processors, communication tools or service providers necessary for the proper operation of the contracted services, who will be subject to their own privacy policies and confidentiality obligations.
The email address, telephone number or other contact methods provided by the user may be used to send reservation confirmations, information related to contracted experiences, event reminders, operational communications, promotions, news and informational content related to Casa Frida.
Users may request the suspension of promotional communications at any time through the unsubscribe mechanisms included in the emails or through Casa Frida's official contact channels.
Holder's rights
Users may request access, rectification, updating or deletion of their personal data at any time by sending a request to Casa Frida's official contact channels.
Use of cookies
This site may use cookies and similar technologies to improve the browsing experience, analyze visitor behavior, and optimize website performance.
Photographic and audiovisual material
During events, experiences or public activities within Casa Frida, photographs and audiovisual recordings may be taken for promotional, documentary, cultural or institutional purposes.
The treatment of such material will be governed in accordance with the provisions of the section “Intellectual Property, Photography and Audiovisual Content” of these terms and conditions.
Contact
The treatment of such material will be governed in accordance with the provisions of the section “Intellectual Property, Photography and Audiovisual Content” of these terms and conditions.